Privacy Policy

Last Updated Date: September 25, 2024

Welcome to Huatai Bio (website: demo6.heiyedemo.com). We value your privacy and are committed to protecting all personal information you provide while using our website. Please read the following carefully to understand how we collect, use, share, and protect your information.

1. Information We Collect

We may collect the following types of information:

• Personal Information:
  • Registration Information: Your name, email address, phone number, and mailing address provided when you create an account.
  • Order Information: Credit card information and billing address provided during product purchases (please note that we process credit card information through secure payment processors and do not store this sensitive information directly).
  • Communication Information: Information you provide when contacting us via email, phone, or online chat.
• Non-Personal Information:
  • Usage Data: Your IP address, browser type, device type, access time, pages visited, and click paths. This information helps us analyze website usage and optimize user experience.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect and store information about your visits to our site to enhance our service quality.

2. How We Use Your Information

We may use the collected information for the following purposes:

• Order Processing: To process your orders and send you confirmation and shipping notifications.
• Customer Service: To respond to your inquiries and requests, providing effective customer support.
• Personalized Experience: To offer personalized recommendations and services based on your purchase history and preferences.
• Marketing: To send you marketing communications about our products and promotions, including newsletters and special offers, with your consent.
• Service Improvement: To analyze usage data to improve our website and products, optimizing the user experience.

3. Information Sharing

We do not sell or rent your personal information to any third parties. We may share your information in the following circumstances:

• Service Providers: We may partner with third-party service providers to support our business operations (such as payment processing, logistics, and customer service). These service providers only access your information as necessary to provide services and are obligated to protect your information’s security.
• Legal Requirements: We may disclose your information when required by law, in response to legal proceedings, court orders, or governmental requests, to protect our rights or property, or to protect your safety or the safety of others.

4. Data Security

We take reasonable technical and managerial measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security for your information.

5. Your Choices

• Subscription and Unsubscription: You can choose to receive or stop receiving our marketing communications. If you wish to unsubscribe, please follow the instructions included in our communications.
• Access and Correction: You may request access to, review, or correct your personal information that we hold at any time.
• Deletion Requests: In compliance with applicable laws, you may request that we delete your personal information.

6. Cookies

We use cookies to enhance user experience and analyze user behavior. Cookies are small text files stored on your computer that help us remember your preferences and usage habits. You can disable cookies through your browser settings, but this may affect your ability to access certain features of our website.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently collected information from a child, we will take reasonable steps to delete such information.

8. Changes

We may update this privacy policy from time to time. Please review this page regularly for any changes. Your continued use of our website will be deemed as acceptance of those changes.

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

• Email: info@huataibio.com

Thank you for trusting Huatai Bio. We are committed to protecting your privacy and information security!